InMotion Group provides multidisciplinary allied health assessments and therapy for children, adults and organisations under its three brands: Kids InMotion, Life InMotion and InMotion Rehab.
We are looking for a person who is passionate about customer service, is highly organised, has excellent attention to detail and enjoys being busy!
We pride ourselves on our outstanding customer service, our care to our patients and our passion and drive for seeing children healthy and well. We have a fantastic team of dedicated and passionate occupational therapists, speech pathologists, and psychologists who are highly experienced in their field and dedicated to the practice and its clients.
We are looking for a full-time receptionist that will have the following responsibilities;
• Answering calls and assisting customers with enquiries
• Meeting and greeting clients and visitors at the front desk
• Liaising with clients, caregivers and allied health regarding enquiries, bookings, accounts and appointments
• Preparing and sending faxes and letters
• Setting up clinic rooms for appointments
• Scanning paperwork into the system
• Ensure the smooth running all appointments, including assisting practitioners to keep on schedule
• Take payments from customers and generate receipts
• Reconcile accounts and payments
• Ensure reception is kept clean and maintained to the highest standards.
• Working with the directors and management to provide assistance in all areas of administration.
This is an integral and important role for our clinic as the reception desk is the hub and central point.
The successful candidate must therefore be highly organised, be able to multi-task and problem solve customer issues, have excellent computer skills as well as have a genuine love of helping people and providing outstanding customer service.
If you think you have the necessary skills and attributes for this role, please email your resume and include a cover letter outlining your skills and suitability for the role.
The hours of this role are from 8.00am till 4.30pm to accommodate our morning clients. You will hand over to our evening receptionist at 4:00pm each day